French for hospitality & tourism.
Welcome your guests. Be ready for the next question.
French for hotel staff, travel agents, restaurant teams and tour guides. Practise the conversations you need to welcome, explain, recommend and respond, in France or wherever you work.
Book a discovery call
A guest switches to French. What happens next?
You know your service. You want the French to explain it clearly, catch the detail in a question and respond with the right tone. We start with the situations that matter in your role and give you space to practise them.
Catch the detail.
A surname over the phone. A changed arrival date. A question asked quickly. Work on listening and ways to check what you have heard.
Find the useful words.
Describe an option, explain what is included and make a recommendation. Learn to ask about someone’s needs before you suggest a solution.
Keep the exchange clear.
Handle a follow-up question, acknowledge a concern and explain the next step. Use polite, natural French in speech and writing.
Online French lessons for hotel staff and receptionists
From an independent guesthouse to a busy hotel reception, choose the language you need for the service you provide. Prepare before a new role or build your French alongside your work.
Make the practical details clear.
Check names, dates and room preferences. Explain check-in, breakfast and facilities, confirm what is included and write a clear reservation email.
Respond when plans change.
Give directions, suggest a local activity, clarify a request and practise how to respond to a concern. Learn ways to pause, check and explain what you can offer.
French for travel, dining and local experiences
French for travel agents.
Understand an enquiry, explain an itinerary and discuss options. Practise calls, partner conversations and emails that help everyone agree on the details.
French for restaurant staff.
Welcome diners, explain a menu and check a request with the right colleague. Work on recommendations, reservations and polite service language.
French for tour guides.
Introduce an experience, explain meeting points and timings, and answer visitor questions. Make room for an exchange beyond a prepared presentation.
Your role. Your starting level. A useful plan.
Start with your week.
Tell us who you speak to, what feels difficult and what is coming up. We assess your French and agree on a realistic starting point.
Speak, listen, try again.
Practise short conversations with feedback on wording, pronunciation and tone. Learn to ask for clarification when the answer is unexpected.
Make it relevant to you.
Use example bookings, fictional guests and public service information. Develop language for your own role without needing to share guest records.
French training for hospitality and tourism teams
Looking for support for colleagues? We can discuss one-to-one coaching or a small online group, with a focus on the situations your team shares.
Bring the right people together.
Reception and restaurant teams may need different language. We look at roles and French levels before suggesting who could learn together.
Plan around availability.
Tell us about shifts, seasonal priorities and your preferred schedule. We discuss a format and timing before proposing a programme and price.
Start with the conversations your work calls for.
Choose one useful situation.
A guest asking to change a booking, a client comparing itineraries or a visitor asking a follow-up question. Tell us what you would like to understand and say in French.
Bring public information if useful.
A published menu, hotel service page or example itinerary can give us a starting point. We can create practice bookings and fictional guests; you do not need to share customer records.
Professional French. Room to be yourself.
I’m Déborah, founder of Feel Good French. I teach French to international adults and professionals. My approach gives you room to ask questions, try out the words and become more comfortable using them.
With our teaching team, we help you prepare for the conversations that matter to you. Your starting point can be a new job, a guest-facing role or a professional relationship you want to develop in French.
Meet Déborah and Feel Good French →French for hospitality & tourism: frequently asked questions
Who can benefit from French for hospitality and tourism?
These online French lessons are for hotel receptionists, reservation teams, guest-relations staff, restaurant teams, travel agents, tour operators and guides who communicate with French-speaking guests, clients or partners. They can also support someone preparing for a role in hospitality or tourism.
Is French for hospitality suitable for complete beginners?
Yes. Start with greetings, names, numbers, dates and the questions you use most often at work. Your teacher will assess your starting point and help you choose realistic priorities. More complex situations, such as handling a complaint, can be developed as your French grows.
Can I learn French for tourism while working outside France?
No. You may work in France, welcome French-speaking visitors in another country or communicate with French-speaking travel partners from abroad. Your role and audience guide the language we practise.
Can I learn French for hotel reception and reservations?
Yes. We can practise checking booking details, explaining room options and services, giving directions, discussing arrival times and confirming a change by email. We can also work on listening to names, dates and requests over the phone.
Do you teach French for travel agents and tour operators?
Yes. Lessons can focus on understanding a client enquiry, explaining an itinerary, comparing options, checking details with a partner and following up in writing. This can include both customer communication and professional exchanges with suppliers or destination partners.
Do you teach French for tour guides and restaurant staff?
Yes. Guides can practise introductions, visitor questions, practical information and ways to explain a place or an activity. Restaurant staff can work on welcoming diners, explaining a menu, checking a request and communicating with colleagues. The focus is French language and communication.
How is French for hospitality different from French for culinary students?
The focus is different. This page is mainly about guest service, travel and customer communication. Culinary students preparing for school, a kitchen internship or life in France can explore our separate French for Culinary Students and Chefs offer.
Can a hotel or tourism business organise French training for its team?
Yes. We can discuss individual coaching or an online small group. We first look at the roles, French levels, priorities and available times. A group format depends on finding a useful shared focus and a suitable schedule.
How do online French lessons fit around hospitality shifts, and what do they cost?
We discuss your availability, current level and goals before recommending a lesson format, schedule and price. Book a discovery call to explain your situation and receive a personalised proposal. Lesson times are agreed before you book.
Will these French lessons be tailored to my hospitality or tourism role?
Yes. Tell us who you speak to, which situations you handle and what feels difficult in French. We can focus on reception, reservations, restaurant service, travel enquiries, partner conversations or guiding, at your starting level. Your teacher adapts the practice as your needs develop.
What would you like to handle in French?
Book a discovery call. Tell us about your role, your French and the conversations you want to feel ready for. We will discuss a useful way forward.
Preparing for culinary school or a kitchen internship? Explore French for Culinary Students & Chefs.
For broader workplace communication, see French for Professionals.
